Faq

• A: How far is the hotel from the centre of Taormina?
• A: The hotel is only a 15-minute walk to the centre and famous Corso Umberto.
• B: How far is the hotel from the sea?
• B: The hotel is 2kms from the sea, Isola Bella, Mazzarò and Spisone.
• C: What time is check-in and check-out?
• C: You can check-in after 14.00. You must check-out before 11.00. However, our guests can leave their baggage in reception.
• D: Can I check-in if I arrive late in the evening? What language is spoken in Reception?
• D: Yes, our Reception is open 24 hours a day and we speak Italian, English, French and German.
• E: Can payment be made by credit card?
• E: Yes, we accept payment by the following credit cards: Visa, Mastercard, American Express, Diners, Jcb, Bancomat.
• F: Can I cancel my booking?
• F: Yes, it is possible to cancel your booking with no cost/debit up to 48 hours before date of arrival. In the case of cancellation after this, or non-arrival, just the cost of one night will be debited.
• G: What time is breakfast? Is it possible to have breakfast in the bedroom?
• G: Breakfast is from 07.30 to 10.00. Breakfast in your room can be requested, at no extra cost.
• H: Has the hotel got a car park?
• H: Yes, the hotel has a free car park inside its grounds.
• I: Has the hotel got internet connection available?
• I: Yes, the hotel has got a free internet workspace.
• L: Can excursions be booked?
• L: Yes, our staff are at your disposition for booking and advising on any excursions around the Taormina area.